Privacy Policy.

Effective date: October 20, 2025 · Last updated: October 20, 2025

1. Who We Are

Acuvera™ Consulting GmbH, CHE-326.713.221, 8852 Altendorf, Schwyz, Switzerland. Email: info@acuvera.ch. Operates in Switzerland, the UK, and South Africa. Complies with Swiss FADP, UK GDPR, EU GDPR, and POPIA.

2. Information We Collect

a) Contact & Business Information (name, email, phone, professional details). b) Technical & Usage Data (IP, browser, pages viewed, heatmap data via Clarity). c) Analytics Data (Google Analytics, Microsoft Clarity).

3. How We Use Your Information

Respond to enquiries, deliver services, improve website, maintain records, comply with legal obligations. No automated decision-making or resale.

4. Data Retention

Only as long as necessary for purpose, contract, or legal requirements.

5. Data Sharing

No selling or trading. May share with hosting providers, CRM tools, cloud services, analytics platforms under DPAs.

6. International Data Transfers

Between CH, UK, SA with adequacy decisions or SCCs.

7. Your Rights

Access, correct, delete, restrict, withdraw consent, data portability. Contact: info@acuvera.ch. Complaints to FDPIC (CH), ICO (UK), Information Regulator (SA).

8. Security

HTTPS, restricted access, data minimisation, regular audits.

9. Cookies & Tracking

Essential, analytics (GA, Clarity), session recording. Consent required for non-essential.

10. Updates

May update; latest version always on website.